Effective KPI Setting and Performance Measuring Skills

Overview

N/A

Objective

At the end of the training program, all trainees will be able to:

  • Recognize performance management as a key strategic and competitive differentiator
  • Understand theory and application of corporate performance management through Balanced Scorecards(BSCs) and other frameworks for developing KPIs
  • Drive performance-informed budgeting and accountability
  • Develop best practice KPIs, performance targets, and management dashboards
  • Improve performance of departments, teams, programs, projects, risks, and individuals
  • Select and design performance measures that are far more meaningful than brainstorming or benchmarking ever can produce
  • Clearly see the real signals from their measures about whether performance is improving or not
  • Communicate performance information throughout the organization to better inform decision making

Content

  • Introduction to Key Performance Indicator (KPI)
  • What is Objective of KPI?
  • KPI Expectation vs KPI Results
  • SMART KPI
  • Company KPI, Department KPI, and Staff KPI
  • Steps for Setting Company KPI, Department KPI, and Staff KPI
  • Supporting Functions KPI Vs Front Line KPI
  • KPI Template
  • Main Points, Detail Points & Control Points
  • KPI Timeframe and Work Flow
  • KPI Result and Rewarding
  • KPI Follow Up and Push Organization/Business Performance

Who should Attend?

This training program is specially designed for anyone in an organization who is responsible for reviewing the performance of their team members, setting goals for their team, as well as guide their subordinates to set relevant goals.

Trainer's Profile

Specialties: Hunan Resource Development and Management (HR Planning and Budgeting, HR Strategy Development, Recruitment and Selection, Training and Development, Compensation and Benefits Management, KPI Setting and Performance Management.etc...

Fee Charged

-** USD 180** (Registration makes before 17 July 2020)
- USD 220 (Registration makes before 22 July 2020)
- USD 250 (Normal Fee)

The course fees are inclusive of course materials, handouts, meals, refreshments, and certificates of completion but do exclude 10% of VAT amount.