- Module 1: Different Coaching and Mentoring
- Module 2: Understand Poor Performance of Staff
- Module 3: Characteristics of Effective Coaching
- Module 4: Performance Management Strategy
- Module 5: Coaching method for staffs individual and Team
The old rules of management and supervision simply do not work with today’s complex workforce. That is why the most effective manager and leaders now rely on the power of coaching and mentoring to lead their teams to success.
To succeed in their role and their team performance improvement, every manager and leader need expert coaching and mentoring techniques to ensure their team members know their positions, fully devote their talents to the task at hand and support their teammates—pulling together to meet even the toughest goals. Through effective coaching, you will build loyalty and trust by making every team member feel valued and appreciated. And you will know exactly how to coach your underperformers, inspiring them to become strong contributors.
This Coaching and Mentoring training program will empower you with the behavior, knowledge and skills to help develop and motivate others in a constructive manner. With the use of efficient coaching and mentoring skills, you can help boost an individual or team’s overall performance.
This course will provide trainees with practical concepts of coaching and mentoring in the workplace, as well as various coaching models, and how to use it to maximize results and the personal and professional development of their employees. Therefore, upon the completion of this training program the trainees will be able to:
This training course is specially designed for Supervisors, Team Leaders, Management Team, Prospective Supversors, and Prospective Managers.
Specialties: Sales & Marketing Management, Customer Service & Hospitality Management, Management & Leadership, Business Development & Management, Business Communication & Negotiation Skills, Problem-Solving & Decision-Making Skills, and Skills Training & Development.
The course fees are inclusive of course materials, handouts, meals, refreshments, and certificates of completion but do exclude 10% of VAT amount.