Effective Supervisory and People Management Skills

Overview

The ability to supervise and manage people effectively is vital in business today. Are you confident your supervisors have the skills and knowledge needed? We all know how demanding and challenging the responsibilities of supervisor can be. When you are a supervisor you are not only expected to supervise and manage yourself, but also to deal with the day-to-day working challenges and emotional demands of the rest of the people and teams you supervise and manage. Do your supervisors know when they need to tell team members, coach them, support them or delegate to them?

Objective

This program has been specifically designed for people who have little or no experience of supervising or managing others or who have some experience but no formal training in this area. It is designed to help you overcome many of the supervisory problems you will encounter in the role. You will also learn what you do well and other areas you may want to focus on for further development. You will also take away fresh ideas and imaginative solutions that you can use straight away. At the end of this training course, the
participants will be able to understand and apply:

  • Apply the role and responsibility of the supervisor
  • Build and manage the team effectively
  • Apply the methods to improve team’s performance
  • Practice key tool and strategy to manage and coach problematic people
  • Make the decision effectively

Content

  • Module 1: Supervisory Power
  • Module 2: Building and Managing an Effective Team
  • Module 3: Staff Management
  • Module 4: Coaching Process, and How to Use Coaching Skills
  • Module 5: Decision-Making Technique

Who should Attend?

This training program is specially designed for Team Leaders, Supervisors, Executives, Managers, and anyone with staff responsibilities or those about to undertake them.

Trainer's Profile

Specialties: Problem-Solving & Decision-Making Skills, Management & Leadership, Business Development & Management, Business Communication & Negotiation Skills, Critical Thinking, Skills Training & Development, Sales & Marketing Management, and Customer Service & Hospitality Management.

Fee Charged

  • USD 180 (Registration makes before 12 October 2020)
  • USD 220 (Registration makes before 16 October 2020)
  • USD 250 (Normal Fee)

The course fees are inclusive of course materials, handouts, meals, refreshments, and certificates of completion but do exclude 10% of VAT amount.