Problem Solving and Decision Making Skills




Upon the completion of this training program the trainees will be able to:

  • Apply a five-step process to systematically to deep dive in to the problem
  • Identify the root cause of the problem and its categories
  • Use methods and tools (systematic process and 5 WHY steps) to discover the underlying cause of a problem
  • Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem
  • Identify the best choice from various options though visual diagram weighting analysis, systematic comparisons analysis, and cost and benefit analysis
  • Create an action plan to implement the appropriate solution


  • Module 1: Understanding the Problem
  • Module 2: Analysizing Problem and Generating Solutions
  • Module 3: Selecting Solution Techniques
  • Module 4: Decision Making Skills and Techniques
  • Module 5: Transfer Solution into Action

Who should Attend?

This training program is specially designed for:

  • Managers
  • Supervisors
  • Administrators who will benefit from better problem solving and decision-making skills
  • and Business professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions.

Trainer's Profile

Specialties: Critical Thinking, Problem Solving and Decision Making, Sales and Marketing, Human Resource Management and Development, Management and Leadership Development, Communication and Negotiation Skills.

Fee Charged

  • USD 200 (Register before 8 April 2023)
  • USD 220 (Register before 13 April 2023)
  • USD 250 (Normal Fee)

The course fees are inclusive of course materials, handouts, meals, refreshments, and certificates of completion but do exclude 10% of VAT amount.