Objective

Upon the completion of this training program, the trainees will be able to:

• Understand and assess the personality styles of the people
• Identify the different personalities from different perceptions at the workplace
• Prepare you with the right attitude and appropriate skills and techniques to handle different types of people with different personalities
• Use the perspective shift technique to improve the working relationship
• Use adaptive strategies to increase the effectiveness of working condition
• Aware of your key triggers to manage your emotions in the workplace
• Avoid unintentionally escalating the problems
• Develop effective strategies to control yourself and manage the people’s personalities for effective communication, decision-making, and conflict resolution
• Get positive feedback about yourself and what you can do if you meet someone with the condition of difficult people.

Content

Module 1: Positive Working Environment
Module 2: Understanding People's Personalities
Module 3: Working and Communicating with Different Personality

Who should Attend?

This training program is specially designed for:

• Officers
• Supervisors
• Executives
• Assistant managers
• New appointed managers.

Trainer's Profile

Specialties: Business Process Improvement, Change Management, Operation Management, Management and Leadership, Project Management, Strategic Planning, Business Plan Development and Capacity Development.

Fee Charged

• USD 200 (Register before 17 November 2023)
• USD 220 (Register before 24 November 2023)
• USD 250 (Normal Fee)

The course fees are inclusive of course materials, handouts, meals, refreshments, and certificates of completion but do exclude 10% of VAT amount.